Cancel any time
Cancel from your dashboard (Settings → Your AZFit plan → Manage billing) or by writing to support@azfit.app. Your plan stays active until the end of the period you have paid for, then moves to Free — your site and your athletes stay.
Refunds
If AZFit is not right for you, ask within 14 days of your first payment on a plan — or of a yearly renewal — and we refund that payment in full. After 14 days payments are not refunded, except where the law says otherwise.
How refunds are paid
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes payment, charges any sales tax or VAT, and handles billing questions and returns.
Refunds go back to the card or account you paid with, usually within 5–10 working days.